Customer Support
In order to better service our customers' needs, we have staff available to assist you toll-free should you have a question or require assistance. You can also contact us through our online Contact Form.
Customer Service
For information about your self-directed retirement plan, or your client's self-directed retirement plan, we have dedicated Customer Service staff available Monday through Friday 8 AM to 6 PM EST. We also offer a fax machine 24 hours a day for your convenience.
- 1.800.209.9010 or 1.302.995.2131
- FAX: 1.302.999.9554
- comments@principaltrust.com
- MAIL:
- If sent first class, address to:
Principal Trust Company
P.O. Box 8963
Wilmington, DE 19899-8963 - If sent courier service, address to:
Principal Trust Company
1013 Centre Road
Wilmington, DE 19805
Sales and Marketing Support
To find out more about partnering with Principal Trust Company, contact our Sales Team. Our staff is available Monday through Friday from 8:00 AM to 5:30 PM (Eastern time).
- 1.800.332.4015
- sales@principaltrust.com
