Customer Support
In order to better service our customers' needs, we have staff available to assist you toll-free should you have a question or require assistance. You can also contact us through our online Contact Form.
Customer Service
For information about your self-directed retirement plan, or your client's self-directed retirement plan, we have dedicated Customer Service staff available Monday through Friday 8 AM to 6 PM EST. We also offer a fax machine 24 hours a day for your convenience.
- 800.209.9010 or 302.995.2131
- FAX: 302.999.9554
- comments@principaltrust.com
- MAIL:
- If sent first class, address to:
Principal Trust Company
P.O. Box 8963
Wilmington, DE 19899-8963 - If sent courier service, address to:
Principal Trust Company
1013 Centre Road
Wilmington, DE 19805 - Wiring-In Instructions
Sales and Marketing Support
To find out more about partnering with Principal Trust Company, contact our Sales Team. Our staff is available Monday through Friday from 8:00 AM to 5:30 PM EST.
- 800.332.4015
- sales@principaltrust.com
